House rules agreement

House rules guests actually agree to

Smoking inside, more guests than booked and nobody reading the rules are the top complaints hosts make. Ask every guest to read your rules, tick each one and sign before they arrive, and you have a record if anything goes wrong.

The house rules agreement is included in the Host, Pro and Agency plans and the free trial.

A house rules form on a phone with each rule ticked

Your rules, your words

Start from our suggested rules (no smoking, no more guests than booked, no parties, quiet hours, report damage) and change them to suit your property. Up to 20 rules, one per line.

One link, before arrival

Send the link with your booking confirmation or check-in message. It is also a button on your house guide. Guests give their dates and numbers, tick every rule and type their name to sign. No app, no login.

Alerts for too many guests

If a guest says more people are coming than the property sleeps, we email you straight away, so you can sort it out before they arrive.

The house rules settings and a list of agreements, with one flagged for more guests than the property sleeps

Evidence when you need it

Each agreement is kept with the time it was signed. If you make a damage claim for that stay, it is added to your claim pack automatically. Agreements are deleted two years after the stay.

Damage claim protection

Get your holiday let sorted this week

Set up your first property in ten minutes, with a guide at every step. Free for one property, no card needed.

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